We don't need to be trained by your teams.
We partner with you and listen to you. We build the operational piece to make sure things run smoothly and add the value piece. We don't need to be trained by your teams; we are already experts in the space.
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Indisea's operating procedures focus on customer ease and satisfaction. We have workstreams of building new connectors to support customers that are stable, reliable, maintained appropriately, enhanced when necessary, and fix bugs as they appear. We handle feature requests, new connectors, new features, and platform releases. When our customers release new product capabilities, we enhance the connectors. Those things are all happening concurrently and within a timely manner. From the stability side, there is no customer downtime.
"We will provide pushback when there could be an issue."
We built the connector program at Avalara. Now we build them for everyone else.
The whole team came out of the connector program at Avalara, one of them by way of Google, and one by way of a company Avalara acquired. It is the same people, doing the same work, for everyone else now.
Where the team came from